Privacy policy

Who we are

Cinemour (cinemour.com and the Cinemour apps for iOS and Android) is run by Kolbe Murray in the United Kingdom. Questions about your data go to cinemourhq@gmail.com.

What we collect

• Account details. Your email address, and your name and profile picture if you sign in with Google or Apple. You choose a username and display name.
• What you post. Films you log, rate and place on your grid, watchlists, plans, comments, and any photos you upload.
• Voice recordings. If you record a First Impression or a review, we store the audio and a written transcript of it.
• Ticket photos. If you verify a watch with a ticket, we read the film, cinema and time from the photo. The image itself is deleted after 90 days.
• Usage data. Pages viewed, buttons pressed, device and browser type, and crash reports, so we can see what works and fix what breaks.
• Location, only if you allow it. Used on your device to sort cinemas by distance. If you ask us to find your city, a position rounded to about a kilometre is sent once to work out the nearest one. It is not stored.

We do not sell your data, show ads, or track you across other apps and websites.

Why we use it

To run your account and show your activity to the people you share it with, to send emails you need (sign-in links, account changes, and notifications you can turn off), to keep the service secure, and to improve it. Under UK GDPR our basis is providing the service you signed up for, and our legitimate interest in keeping it working and safe.

Who handles it for us

These companies process data on our behalf and nothing else:

• Supabase: database, sign-in and file storage
• Vercel: hosting and visitor counts
• PostHog: product analytics
• Sentry: error reports
• Resend: sending email
• OpenAI: turning voice recordings into text
• Anthropic: reading ticket photos, summarising reviews and tagging replies
• Google and Apple: only if you sign in with them

Nothing goes to OpenAI or Anthropic until you allow it, and you can turn that off under Account, then Privacy.

Some of them are in the United States. Transfers are covered by their standard data protection terms.

Who can see what

Your profile, grid and reviews are public unless you make your account private, in which case only people you approve can see them. Your email address is never shown to other users.

How long we keep it

For as long as you have an account. Ticket images go after 90 days. When you delete your account everything tied to it is permanently removed after a 28 day grace period, and you can cancel by signing back in before then. How to delete your account.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it, by emailing cinemourhq@gmail.com. In the UK you can also complain to the Information Commissioner's Office at ico.org.uk.

Children

Cinemour is not meant for anyone under 13.

Changes

If this policy changes in a way that matters, we will update the date above and tell signed-in users.